Make the most of spring - find out more about the Seasonal Subscription Make the most of spring - discover more

Tend

How can we help?

Find answers to common questions about our lawn care services, subscription packs, and delivery schedules.

Getting Started

Getting Started

Transform Your Lawn is a complete lawn reset pack, including premium grass seed, designed to repair, strengthen and regrow your grass. Tailored to your lawn size, it gives your lawn everything it needs to renew, recover and improve in one simple application.

No. You can start with Transform Your Lawn or begin directly with a Seasonal Subscription. We recommend using Transform Your Lawn if your lawn is looking a bit sad, tired or patchy and in need of a bit of extra TLC.

Measure the longest length and widest width of your lawn in metres, then multiply them together. Example: 10m × 5m = 50m². For irregular shaped lawns, estimate by splitting the area into smaller sections and adding them together. Our packs come in 50m2, 100m2 and 150m2. If unsure, round up to ensure full coverage and minimise waste.

Yes. Update your lawn size in your account before your next delivery.

No. Every pack includes clear step-by-step guidance. The system is designed to be simple and easy to follow without specialist knowledge. You put on the gloves we provide the expertise!

The bundle can be used during the growing season March to June or September to November, if your lawn needs repair or improvement.

Subscription

Subscription

Seasonal Care is a subscription that delivers four boxes per year, tailored to your lawn size and the needs of each season. You select your lawn size once, and every delivery is scaled accordingly.

Spring, Summer and Autumn boxes contain the right combination of lawn treatments for that time of year, with product volumes increasing to match your lawn size.

Your Winter Box is a little different. As your lawn enters its dormant season, there are no treatments to apply, so instead you'll receive seasonal tips, lawn care advice, exclusive goodies and a few surprises while your lawn enjoys a well-earned rest.

Each delivery is aligned to key lawn care windows:

  • Spring Prepare arrives between March and May, typically early April.
  • Summer Protect arrives between June and August, typically early July.
  • Autumn Preserve arrives between September and November, typically mid October.
  • Winter Bundle arrives in December, packed with seasonal treats and exclusive extras to round off the year.

Winter is your lawn's dormant season, so there are no treatments to apply. Instead, your Winter Box is filled with seasonal tips, expert lawn care advice, exclusive goodies and a few surprises to help you care for your lawn while it enjoys a well-earned winter rest.

You can start your Seasonal Subscription anytime. If you join Tend towards the end of a seasonal window you will be given the choice to select the current box or wait for the next seasonal box. If you choose to wait for the next seasonal box, your subscription won't start until that season begins. If you choose the current box, your subscription starts immediately and will continue with the next season as standard.

Quarterly subscriptions: You'll be charged at the start of each season. If you join mid-season and receive the current box, you'll be charged when you sign up, then on the first day of each new season. Once a season has started, that box is confirmed. If you cancel, your subscription will end before the next seasonal charge. Annual subscriptions: You'll pay when you subscribe for all four seasonal boxes. Your subscription renews automatically each year on the anniversary season of your first box. We'll send a reminder before renewal, and you can cancel anytime before then. There are no long-term commitments.

Yes. Many customers begin with the Transform You Lawn and then move into Seasonal Subscription for ongoing support.

Yes. You can start Seasonal Subscription at any time.

Yes. You can update, pause, or cancel your subscription at any time from your account.If you cancel after a seasonal payment has been taken, you'll still receive that season's box. Your subscription will then end before the next billing date.You can also pause your subscription and restart it whenever you're ready.

You can start your Seasonal Subscription anytime. If you join Tend towards the end of a seasonal window you will be given the choice to select the current box or wait for the next seasonal box. If you choose to wait for the next seasonal box, your subscription won't start until that season begins. If you choose the current box, your subscription starts immediately and will continue with the next season as standard.

Packs & Application

Packs & Application

Each pack includes lawn treatments, fertilisers, nutrients and root support tailored to the season, along with simple application guidance.

It’s really simple. We have a step-by-step guide for each product.

No. All treatments are designed for simple home application. Although a spreader can be useful for larger areas.

Most customers see visible improvement within a few weeks, depending on lawn condition and season. If you’re starting with bare soil, you can expect to see sprouting within 15 days and a full lawn within a few months. If you’ve begun with a patchy lawn, you can expect to see a fuller lawn within a few weeks. This depends on seasonal timing and application.

Each product is designed to be applied once per season.

Delivery & Orders

Delivery & Orders

For Seasonal Subscription: Delivery costs are £2.90 per box for Mainland UK and £5.90 per box for UK remote areas (including Northern Ireland, Scottish Highlands and remote locations). For Transform Your Lawn: Delivery costs are £3.90 for Mainland UK and £7.90 for UK remote areas (including Northern Ireland, Scottish Highlands and remote locations).

Yes. Update your address in your account before your next shipment.

Contact support and we will help rearrange or resend where possible.

Delivery timing depends on your location and will be confirmed at checkout but typically takes 2-3 days for Mainland UK and 5-7 days for UK remote areas.

Lawn Care & Results

Lawn Care & Results

Tend products are designed for typical UK lawns.

Transform Your Lawn is designed for all types of damage from bare soil, patchy lawns to full reset. Ongoing Seasonal Subscription will deliver the best long term results.

Seasonal Subscription gives the best long term results, but Transform Your Lawn can be used as a one-off.

Follow our guides, keep up with watering and use the Seasonal Subscription to provide ongoing support through the year.

Support

Support

Still have questions?

Can't find the answer you're looking for? Please chat to our friendly team.

Check out our Knowledge Hub

Practical lawn care advice, seasonal tips and simple guidance to help you get the best from your lawn.